If People Don’t Get Your Product, It’s Your Fault, Not Theirs
Spend enough time with any startup’s product team, and you’ll hear complaints about the customers. Many of these complaints are justified. Customers misuse, misunderstand, and just plain miss the point of products. But blaming the user is useless, unless you’re going to find a brand new set of customers who, magically, are smart enough to … Continue reading If People Don’t Get Your Product, It’s Your Fault, Not Theirs