I recently finished reading/listening to Atul Gawande’s “Checklist Manifesto,” the 2009 bestseller about using checklists in medicine, construction, and air travel.  Gawande’s book argues that the incredible complexity of modern endeavors such as building a $100 million skyscraper, flying a jumbo jet, or performing open heart surgery is best managed using simple checklists. For example, … Continue reading Checklists make sure you ask the right questions