Values, Performance, and Hard Boundaries

Here, in Silicon Valley, I’ve noticed that we like to talk a lot about values and culture. Yet many of these discussions make a very dangerous mistake: They attempt to justify values and culture based on business performance. This is a very natural impulse.  When I’m trying to persuade people, I always try to speak … Continue reading Values, Performance, and Hard Boundaries

Values are Ends, Not Means

Last month, Joel Gascoigne wrote about some of the decisions that he and the team had made at Buffer.  One of the things that he struggled with was how to correlate choices with success: http://bit.ly/Rpz6Bu “If we don’t attribute our choices to success or failure, how can we assess if we are on the right … Continue reading Values are Ends, Not Means