In Memory of Dave Goldberg

1. I met Dave when I was raising money for Ustream back in 2007.  At that point, the founders had just launched the site, and it was growing like mad.  But without a clear revenue model for live streaming, we were operating the company on a shoestring.  The founders weren’t taking any salary, and the … Continue reading In Memory of Dave Goldberg

Consumer loyalty comes from listening, not lock-in

Here in Silicon Valley, we love to focus on “sustainable competitive advantage.”  We talk of moats, barriers to entry, and lock-in.  If a product is “addictive,” that’s considered a good thing.  The highest praise is to be compared with crack cocaine. It’s not a pretty picture. I would argue that loyalty comes from listening, not … Continue reading Consumer loyalty comes from listening, not lock-in

Newsflash: Chris Yeh Becomes CEO of Ustream.TV

I have accepted an offer to become CEO of Ustream.TV. I’ve been lucky enough to be an investor in and advisor to the company for several months, and when this opportunity arose, I jumped on it. It certainly helps that Ustream has built incredible buzz since its launch in March. I’m pretty sure it’s a … Continue reading Newsflash: Chris Yeh Becomes CEO of Ustream.TV